Refund Policy

After clicking "Payment", it is considered that the payment is processed and it is irrevocably executed. By clicking the "Payment" button, you agree that you will not be able to back out the payment or request its withdrawal. Placing an order on the cuverse.com website, you confirm and indicate that you do not violate the laws of any state. Additionally, by accepting the provisions of these terms(and/or Terms and conditions), you, as the cardholder, confirm that you have the right to use the goods and/or services offered on the Website.

If you wish to cancel the use of the service for the next purchase of the service and/or goods, you can cancel the service using the Personal account on the Website. The payment service provider is not responsible for the refusal/inability to process data related to your payment card, or for the refusal associated with the failure to obtain a permission to make a payment using your payment card from the issuing bank. The payment service provider is not responsible for the quality, volume, price of any service and/or product offered to you or purchased by you on the Website using your payment card.

You acknowledge and agree that your account is not a bank account and therefore is not subject to any insurance, guarantee, replenishment or other protection by Deposit insurance or Bank insurance systems or any similar insurance systems. No interest is charged on the funds in your account.

If the requested amount exceeds one thousand US dollars or more, we need to carry out the identification procedure, which is carried out by sending us a copy or digital photo of your document (photo page),identity card, such as passport or ID card.

The series and passport number can be painted out in the image. If you used a credit card to fund your account, you must also send a copy of the front and back of the card. The first six and the last four digits of the card must be visible in the card number (if you have an embossed card number, make sure that the same digits as on the front are closed on the back of the card as well), the CVV2 code must be painted out.

In case of suspicious or fraudulent cash deposits, including the use of stolen credit cards and/or any other fraudulent activity (including any refunds or cancellations of payments), the Company reserves the right to block your account, cancel any payments made. We have the right to inform the relevant authorities and/or organizations (including credit information agencies) of any fraudulent payment or other illegal activity. We reserve the right to hire collection agencies to refund payments. Under no circumstances the Company is responsible for any unauthorized use of credit cards, regardless of whether it was stated about the theft of credit cards or not.